Shipping & Delivery
Always free shipping.
For orders via the online shop checkout, we use Postnord as our primary shipping partner.
WHERE DO WE SHIP FROM?
Achtung Internet 3D is a company based in Sweden. All parcels are shipped from our warehouse in Sweden.
WHAT IS THE DIFFERENCE BETWEEN PARCEL CONNECT AND PARCEL SHOP?
Parcel Connect is a home delivery option, with an estimated delivery time of 3-6 working days to most cities. Parcel Shop brings your parcel to a service point with an estimated delivery time of 3-6 working days to most cities.
HOW WILL I KNOW WHEN MY PARCEL HAS ARRIVED?
When choosing Parcel Shop or Service Point as a delivery option, you will receive an email and/or a text message when your parcel has arrived at the pick-up destination.
When choosing Parcel Connect, Home Delivery, or Express the freight company will contact you to arrange the delivery time.
WHAT HAPPENS IF I HAVEN'T RECEIVED MY ORDER?
If you haven't received your order within the announced delivery time, please contact our Customer Service team at email@example.com, and we will help you. Unfortunately, suppose incorrect information (such as a delivery address, email address, telephone number) was provided incorrectly and affects the delivery. In that case, you may be responsible for the extra costs that may occur.
WHAT HAPPENS IF I DON'T COLLECT MY PACKAGE?
If a parcel is uncollected and sent back to us, we reserve the right to charge a fee of €25. This fee covers freight and expedition costs.